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HOLIDAY HOURS: All Brooks Instrument facilities in the USA will be closed December 23, 26, 30 and January 2. For holiday hours of our facilities across the globe, please contact the specific location directly.

Service & Support

Protect your performance: Brooks Factory Certified Repair and Calibration
Brooks 100% Factory Certified

Count on the Brooks Factory Certified Service Advantage and our global network of service centers to deliver repairs and instrument calibration to protect and extend the accuracy and performance of your Brooks devices.

How can we help you?

RMA Tracker - The Americas

Quick access to our RMA portal.

Instrument calibration & service

Access our RMA portal with instructions on how to send your device for service, how to track the status, and details on our repair and calibration services.

Global service network

We have a global network of instrument calibration and repair centers – find the one for you.

Contact Technical Support

Have a more complex device or application question?  Our technical product support specialists are ready to help.

Get training

Need to learn how to use a Brooks product or support for our software tools?  Get details about our training programs.

Legacy products

Access manuals for our legacy products. We also offer factory-certified calibration and service on legacy MFC brands such as Celerity, UNIT Instruments, Millipore, Mykrolis, Tylan and Tylan General and Key Instruments flow meters.

How Are We Doing?

Win an Amazon gift card!

Fill out our service satisfaction survey to be entered into our monthly draw.

Take the 5 minute survey