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HOLIDAY HOURS: In observance of Memorial Day, our offices in the USA will be closed on Monday, May 28. We will resume normal business hours on Tuesday, May 29.

RMA Tracker

If you're located in the Americas, login to our Return Material Authorization (RMA) portal below for instructions on how to send your device for service, how to track the status, and details on our repair and calibration services.

Before shipping your device to a Brooks Instrument facility, be sure to include a signed decontamination form affixed to the exterior of the package. We cannot begin servicing the device without this document.

Download Decontamination Form