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HOLIDAY HOURS: Our facilities in the USA will be closed on Thursday, November 26 and Friday, November 27 in observance of Thanksgiving. We will resume normal business hours on Monday, November 30.

RMA Tracker

If you're located in the Americas, login to our Return Material Authorization (RMA) portal below for instructions on how to send your device for service, how to track the status, and details on our repair and calibration services.

Before shipping your device to a Brooks Instrument facility, be sure to include a signed decontamination form affixed to the exterior of the package. We cannot begin servicing the device without this document.

Download Decontamination Form