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Instrument Calibration & Service

When it's time for instrument calibration or repair, contact one of our Brooks Factory Certified Service centers around the globe. Nobody knows your device better than our trained technicians, field service and applications engineering professionals. The goal of our worldwide rapid response procedures is to minimize your downtime.

Get Started

If you're in The Americas, submit a new Return Material Authorization (RMA) or check the status of an existing RMA by clicking the button below.

Click here for Decontamination Form

All devices being returned to a Brooks Instrument facility must have a signed decontamination form affixed to the exterior of the package.

 

Outside of The Americas

Europe, Middle East & Africa

Ede, The Netherlands

Please contact the Service & Repair Coordinator at our facility in Ede to request an RMA.

T: +31 (0) 318 549292
Service.Coordinator@BrooksInstrument.com

 

Dresden, Germany

Please contact the Service & Repair Coordinator at our facility in Dresden to request an RMA.

T: +49 (0) 351 21520417
Service.Coordinator@BrooksInstrument.com

 

China

Shanghai

Please call the Support Center at our facility in Shanghai to request an RMA.

T: +86-21-38720770

 

Japan

Tokyo

Please call the Support Center at our facility in Tokyo to request an RMA.

T: +81 3 5633 7104

 

Korea

Suwon City

Please call the Support Center at our facility in Suwon City to request an RMA.

T: +82 31 223 2321